Legal

Privacy Policy & Terms of Service

How we protect your financial data and personal information, and the terms that govern your use of the BotsBooks accounting platform.

Last updated: 5 October 2026

Privacy Policy - Data privacy & security

At BotsBooks, we take the security of your financial data seriously. This policy outlines how we protect your sensitive business information.

Financial data protection

  • All financial transactions are encrypted using SSL/TLS protocols.
  • We do not store your credit card details on our servers; they are handled by secure payment gateways.
  • Regular backups are performed to prevent data loss.

Information usage

  • To provide accounting and invoicing services.
  • To generate financial reports and insights for your business.
  • To comply with legal and tax obligations.
  • To review Free account applications - the company name, UEN, incorporation date, registered address and contact details you submit are used to check eligibility.

Contact our Data Protection Officer
For privacy concerns, contact our Data Protection Officer at info@botsbooks.com.

Terms of Service

These Terms govern your use of the BotsBooks accounting platform.

Service usage

  • You agree to use the platform for lawful business purposes only.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to terminate accounts that violate these terms.

Plans and Free accounts

  • Starter and Professional are paid monthly or yearly in Singapore dollars and start with a 30-day and 60-day free trial respectively. You can upgrade or change plan at any time from the Plans page in the app.
  • The Free plan is invite only and subject to approval by BotsBooks. It is available to companies registered in Singapore with ACRA and incorporated within the last 2 years.
  • The Free plan allows up to 100 transactions per calendar month (sales invoices, purchase bills, expenses, revenue entries and manual journals). New entries are paused when the limit is reached until the 1st of the next month, or until you upgrade.
  • BotsBooks may withdraw Free access if the eligibility conditions are not met or the information in the application is not correct.