How can we help?
Guides and tutorials to help you master BotsBooks, and answers to your questions about features and pricing.
Knowledge base
Accounting Basics
Learn how to set up your Chart of Accounts, opening balances, invoices, bills, and reports.
Read guide →Opening balances
Pick your go-live date, enter your starting figures and freeze the period once they tie out.
Read section →Reports and GST F5
Profit & Loss, Balance Sheet, Trial Balance, General Ledger and the GST report for your F5.
Read section →Plans and pricing
Who can get the Free plan?
The Free plan is invite only for companies registered in Singapore with ACRA and incorporated within the last 2 years. Apply with your company name, UEN and registered address; we check the details with ACRA and reply within 1-2 business days.
What counts as a transaction on the Free plan?
Each sales invoice, purchase bill, expense, revenue entry and manual journal you create counts as one. The Free plan allows 100 a month and the count resets on the 1st. Starter and Professional have no limit.
How do the trials work?
Starter comes with a 30-day trial and Professional with a 60-day trial, so you can try every feature of the plan with your own figures before paying.
Can I upgrade my plan later?
Yes, you can upgrade or change your subscription plan at any time from the Plans page in your dashboard. Your data stays exactly where it is.
Using BotsBooks
Does BotsBooks handle Singapore GST?
Yes. GST is worked out on every invoice and bill line at the rate for its date (7%, 8% or 9%), each line can carry an IRAS tax code, and the GST report fills in the F5 boxes for any period.
Can I bring in my bank statements?
Yes. Import the CSV export from your bank, then match each line to a receipt, payment, transfer or journal. Matched lines are marked as reconciled.
Does it support multi-currency?
Yes, BotsBooks supports multi-currency transactions, allowing you to invoice international clients in their local currency.
How does the inventory system work?
The inventory module (Starter and Professional) tracks stock across multiple warehouses, manages transfers, and updates stock levels with every sale or purchase.
Can my accountant or staff use it too?
Add users up to your plan's limit: 1 on Free, 4 on Starter and 10 on Professional. Each user gets their own login and permissions.
Security and support
Is my financial data secure?
Absolutely. We use bank-grade encryption and secure cloud servers to ensure your data is safe and backed up daily. See our Privacy Policy.
How do I get support?
E-mail info@botsbooks.com or call +65 8010 7769. Free plan support is limited; Starter includes e-mail support and Professional includes phone support.